Summary

Prioritizing customer need, both known and unknown, has designed and developed complex tools allowing users intuitive interaction with hardware, while addressing the marketing needs for several prominent brands. His wide range of skills include strategic thinking, interactive design, user empathy, technical architecture and video production. His balanced approach of pushing the creative envelope while being brand faithful makes him an asset to any interactive design team.

Experience

CVS Health, Buffalo Grove, IL (2021 to Present)
Mgr, Application Development

  • Identify user needs and business requirements for Pharmacy Benefits Management associates

  • Full-stack designer for all dimensions of design – research, usability evaluation, information architecture, wireframes, visual, CSS and HTML in an XP Methodology environment.

  • Create final UX deliverables through appropriately detailed specifications including: process flows, wireframes, storyboards, high and low fidelity prototypes.

  • Create visual design assets and document visual styling specifications for engineering development team

Alamin Design, Vernon Hills, IL (2020 to Present)
Senior User Experience/User Interface Consultant

  • Identify user needs and business requirements for Pharmacy Benefits Management and financial clients

  • Create low and high fidelity wireframes

  • Work with usability researchers to define test plans and iterate designs

  • Create final UX deliverables through appropriately detailed specifications including: process flows, wireframes, storyboards, high and low fidelity prototypes.

  • Create visual design assets and document visual styling specifications for engineering development team

The Chamberlain Group, Oak Brook, IL (2017 to 2019)
Manager, User Experience

  • Managed several Access Solutions apps and services across a variety of platforms, including mobile, desktop, tablet and infotainment

  • Expanded Access Solutions services from Residential to include Commercial, Delivery and Automotive verticals

  • Collaborated with Business Unit leadership to define long-term Horizon 3 innovation roadmaps

  • Partnered closely with Industrial Design, Mechanical Engineering and Front End Development functions to deliver solutions that aligned software and hardware experience

  • Grew internal UX function, recruiting and developing top talent to deliver key experience related disciplines, including strategy, research, architecture and interface design

  • Hired and scaled internal UX team from 2 designers to a total of 14 direct reports

  • Managed external teams, both local and offshore

  • Regularly assessed the development and effectiveness of team members

  • Established cross functional processes that incorporated both Agile and Waterfall methodologies

  • Defined and applied core design principles to support a unifying vision for user interface and experience design across CGI’s digital offerings

The Chamberlain Group, Elmhurst, IL (2013 to 2017)
Senior User Experience Designer

  • Led design team to deliver a user-centered strategy providing end users simple and intuitive interfaces when interacting with internet-connected hardware

  • Advocated brand alignment across various customer touchpoints

  • Worked with several Internet of Things (IoT) corporate partners, including Apple, Amazon and Google, to determine integration of CGI-branded products with third-party platforms and ecosystems

  • Developed the structure and flow of the user experience for several IoT products, including MyQ, LiftMaster Cloud and Defiant Security Lights

  • Designed the look and feel for multiple CGI access software solutions

CorbettAccel Healthcare Group, Chicago, IL (2006 to 2013)
Senior Interactive Designer

  • Lead the design and development of closed loop marketing applications, websites, web applications, and other real-time interfaces to create a rich user experience that met and exceeded the needs of clients and internal team members, from wireframe to final deliverable.

  • Assigned tasks, responsibilities and deliverables for team members, monitored progress relating to architecture, specifications, development and final implementation on multiple, simultaneous projects.

  • Developed extensive enhancements to existing iOS, Adobe Air and Adobe Flash applications.

  • Worked in conjunction with business analysts and other senior level functional leaders to review the business needs of the agency and determine where opportunities for greater efficiency and advancements exist.

  • Produced HD video content for several brands, including kick-off sales meeting videos for Alcon and looping convention videos for Baraclude and Actonel

Lyons Lavey Nickel Swift, New York, NY (2003 to 2006) 
Multimedia Production Manager

  •  Managed the daily operations and oversaw the reorganization of the in-house multimedia department.

  • Hired, trained, and supervised staff on aspects of motion graphics design and studio procedures.

  • Designed and produced interactive content for use on CD-ROM, DVD-ROM and the internet, including kiosk applications for Zoloft and Frova.

  • Produced HD video content for several brands, including convention video panels for Pfizer Oncology, short-form educational videos for Zoloft and the Canine Assistance Program.

Lyons Lavey Nickel Swift, New York, NY (1999 to 2003) 
Multimedia Production Artist

  • Produced interactive content for use on CD-ROM and the internet. 

  • Edited digital video for DVD, CD-ROM, and the internet.

  • Produced 3-Dimensional content for use in video and printed materials.

 

Skills

XP Methodology, Agile Methodology, Interactive Marketing, Creative Strategy, Concept Development, Adobe Xd, Photoshop, Illustrator, Sketch, Xcode, Swift, Objective-C, HTML, JavaScript, CSS3, Axure, Adobe After Effects, Adobe Premiere, Apple Final Cut Pro

Fashion Institute of Technology, Major in Illustration, New York, NY

Education

References available on request

Referrals